Small Business Plateau’s: Observations & Insights to kick start growth

SESSION 3 |  1:00PM - 1:45PM | ROOM 6

As a professional service organization who has worked with hundreds of different small businesses over the past couple decades, we have observed (and experienced) common small business plateau’s.  While we are all in different industries, there are common obstacles we all face to run successful organizations.  Very often, small business revenues flatten at similar junctures – whether measured by revenue and/or the number of staff on our team – and until we solve the problems our organizations face, growth is unlikely. 

In this session we will share observations, personal stories and insights we have learned over the past 18 years as we have worked with (and learned from) clients, peers, business advisors, and our own mistakes.  We will cover topics like the following and more:

  • The most significant piece of advice we ever received: “Hey dummies, it doesn’t take 4 people (owners) to run a business of your size”
  • Financial Literacy as a critical skill to move past initial plateau’s
  • Process & Documentation Get it out of your head sooner than later!

Attendees of this session will receive our Leadership Development Kit.  We have made this kit available on our internal SharePoint site for our team, and hope that you can put it to good use! 

PRESENTED BY: Nathan Austin, VP of Business Development, Mytech Partners, Inc.



Nathan Austin brings 20 years of IT business management experience to his current position as VP of Business Development.  After co-founding Mytech Partners in 2000, he has focused on helping customers achieve 4x more value and productivity from their IT investments through implementing a proven IT strategy that is aligned with business goals.  As the ‘sales coach’ Austin works with both the Minnesota and Colorado based teams to “Provide the best IT experience in North America” for the respective communities they serve.   Additionally, he is the author of the upcoming book: “Capitalism & Community: a partnership for a better tomorrow”   

Austin is active in both the Business and IT Communities, speaking at events locally, nationally, and internationally at industry peer groups and technology trade shows.  As part of the national IT Community, Austin has participated in the Heartland Technology Group (HTG) peer organization since 2006, and for 7 of those years facilitated one of the owner peer groups. In addition, he serves on the board of a local Minneapolis non-profit called Cookie Cart where they provide life and job skills through youth employment at a North Minneapolis bakery.  Austin is recently married to his beautiful wife Shaina Austin and is enjoying learning how to be a good husband in the early years of marriage.  For balance and recreation Austin enjoys running, fishing, golfing, reading and snowboarding.